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What should you be doing now to prepare for the next crisis?
As we work at home during this pandemic and listen to the experts predict what might or might not happen next with COVID-19, it may be time to think about updating our crisis management plan for the next crisis. Why update the plan if the pandemic has passed? Well, the CDC and other experts think that, once the curve has flattened, we may have another outbreak in the fall. Or perhaps not all of us will be able to go back to work at the same time. And, let's be realistic, there are other crises that we may face in the future. The global financial situation could be a hurdle you need to consider. Also, hurricane season is just around the corner.
Working at Home... What to do.
All of a sudden, you have a totally remote workforce, or you're part of one. You can't walk down the hall to talk to people or call everyone into your office quickly. What is this doing to collaboration? What are you doing to communicate with these workers? Are they productive and happy? What strategies and tools have you made available for them? And how are they interacting with each other? We found a few articles that might help.
Pandemic Planning: The Coronavirus and Business Continuity
Many of you already have business continuity plans for the regular flu season, and the plans for Coronavirus/COVID-19 will run along those same lines. Typically, business continuity planning deals with disruptions that occur sporadically (earthquakes, blackouts, etc.) But pandemic disruptions occur over weeks and months, ramping up and then hopefully slowing down. The World Health Organization now defines Coronavirus as a pandemic. As such, planning for continuity during this time will have some of the same features as regular continuity planning, but there will be many differences. For one thing, HR will play a much more significant role in planning for a pandemic than they usually would in typical disruptions.
Why your Business Continuity Plan May Need Shaping Up
Your Business Continuity Plan was completed about 18 months ago. Everyone was trained on the plan and it was subsequently tested. Since then, nobody has given business continuity planning another thought. Fortunately, there have been no incidents that required you to use it. But what would happen if the building flooded or burned, data was breached, or an active shooter got into the building? Would the plan still work?
Three (More) Things You Must Do When Your Event Crisis Plan is "Finished"
Developing a crisis management plan for a meeting or event takes a lot of work and coordination and finishing it is a serious accomplishment. What are you going to do with that plan now that it's finished? Sure, you'll send it around to the C-Suite and other relevant parties, who will no doubt congratulate you (deservedly) on a job well done. Go ahead and pat yourself and your team on the back, but this is no time to rest on your laurels because the job is far from over
The recent situation with Iran brings again to mind the need to be aware of the potential for terrorism, both from overseas and from US actors who have been radicalized. While many of us have kept the possibility of terrorism in our sights, many others have become lax in their risk assessment and planning for the effects of terrorism. We hope these articles will help you refocus on this threat.
Three Keys to Handling Risk for your Next Meeting/Event
For every event or meeting, you have a plan. In fact, you may have several plans - fire safety plans, evacuation plans, and other types of emergency procedures in place. You also may have plans to deal with threats and acts of terrorism. You've carefully identified, evaluated and planned for the most likely risks. But, as much as you have a comprehensive, integrated plan in place to protect people and property, there always are things you can't even anticipate, never mind plan for. This doesn't mean they won't happen. In the immortal words of Murphy, anything that can go wrong will. So, even when you've identified all the known risks, there still may be surprises.
Communications & Business Continuity
Communication is a critical component of planning for business continuity. Whether it's a crisis response team communicating among themselves or communicating to the public, communication is an area that should be considered in your business continuity plan. All too often, however, not enough time and attention is devoted to this area. In these articles, we are providing some information about this critical aspect of business continuity.