Top 6 Effective Tabletop Exercise Scenarios for Business Continuity
Business continuity plans alone aren't enough to ensure organizations can overcome unexpected situations. These strategies must be tested, revised to cover critical vulnerabilities and tested again.
Conducting a Tabletop Exercise scenario can help train staff, raise their levels of awareness of the business continuity plan and verify their capabilities to communicate, respond and recover from various events. Consider one of these six scenarios for your next Tabletop Exercise:
Digital tactics to expose company data and compromise hardware are becoming more sophisticated. Companies still face the normal threat of viruses, but there are other threat vectors that have emerged over the years. In fact, according to Symantec research, spear-phishing campaigns targeting staff rose 55 percent in 2015, and ransomware grew by 35 percent. To make matters worse, there are 100 million active fake technical support scams, and 75 percent of all websites have vulnerabilities.
Organizations cannot afford to overlook their digital assets when considering security, continuity and recovery efforts. The 2015 Global Cybersecurity Status Report by ISACA revealed that nearly half of respondents expected to experience a cyberattack that year, and only 38 percent of them were prepared to handle such a situation. With a well-crafted Tabletop Exercise scenario, organizations can focus on the response and recovery strategies, not just at the IT level, but also by senior management, that they want to use to better mitigate cyberattacks.
2. Active Shooter and Workplace Violence
Danger in the workplace is an unfortunate possibility that must be trained for. Active shooter and workplace violence drills are becoming more common across a variety of industries. In fact, two-thirds of U.S. schools hold active shooter drills over the year, according to Slate. If such an event happened at your organization, would your staff know what to do? Tabletop Exercise scenarios should focus first and foremost on life safety and security as well as establishing internal and external communications.
3. Pandemic and Mass Illness
Pandemics aren't common occurrences, but with advancing superbugs and particularly strong flu viruses, organizations can be majorly impacted. If the flu is going around, staff numbers are likely to fluctuate due to sickness and the need to take care of sick family members. This can impact the chain of command and how an organization will continue to serve its members and customers. Tabletop Exercises for this scenario focus on crisis communications and policies during these times, what should happen when staff attendance dips and how to handle fatalities.
4. Data Corruption or Loss
"Data breaches in 2016 hit an all-time high of 1,093 incidents."
Company information is sensitive and valuable to everyday operations. If this data is compromised or lost, expenses increase considerably to recover it, not to mention costs for compliance failures and missed revenue opportunities. Data breaches in 2016 hit an all-time high of 1,093 incidents, a 40 percent increase from the previous year, Identity Theft Resource Center reported. However, more companies chose not to reveal the full extent of their data breach incidents in 2015, limiting the knowledge of exactly how many people and businesses have been impacted. A Tabletop Exercise in this area will help organizations identify what data is most important to their operations, how to respond to media, how to retrieve available backups and how to restore sensitive documents.
5. Natural Disasters
As much as 35 percent of downtime occurs due to a natural disaster, according to Infrascale. Certain areas of the country are more prone to particular weather events than others. For example, the West Coast is known for earthquakes and wildfires while the East Coast has hurricanes and snowstorms. All of these situations can prevent staff from working and cause other operational disruptions. A Tabletop Exercise can be tailored to handle the natural disasters that are likely to occur in your area. Organizations can test the current Business Continuity Plan and identify areas that need improvement or revision.
6. Multiple Disruptions
When things go wrong, it can seem like everything is being sent into chaos at the same time. This is all about "multiple battles on multiple fronts." For example, perhaps a train crashed and triggered a gas explosion. Staff members are injured or kept from coming to work. Not to mention, the explosion started a fire that's spreading. It's critical for businesses to understand how to manage multiple disruptions at once. Tabletop exercises for scenarios like this provide insight into how multiple disruptions should be reflected in your Business Continuity Plan.
Tabletop Exercises can be customized to your specific industry, geography, facilities, and participants to focus on the communication, response and recovery skills you want to work on from a particular scenario. Contact Attainium today to learn more about our Tabletop Exercises and how they can be utilized to benefit your business continuity planning efforts.