Hotels & Conference Centers - Multiple Disruptions I - (CIYHC901)

Overview: Participants are the management team of a fictional hotel and conference facility which is hosting a trade association’s three-day annual conference.  The meeting has an unfriendly demonstration, looming severe weather threatening all outside activities, conference attendees complaining of a stomach illness and the news media beginning to swarm.  How would a team handle such a disaster, especially with the association's Senior Meetings Director injured and a drunk board member arrested?  See how your management staff will respond...

Exercise Focus: Emergency Response / Crisis Communications / Customer Service / Security

Delivery: This Conduct It Yourself Tabletop Exercise is available for immediate download.