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Legal, Ethical and Cultural Issues of Business Continuity
The laws and regulations of business continuity planning are pretty well known at this point, but ethical and cultural considerations may not be. These ethical and cultural issues are not illegal, but, as some have called some such practices, are "lawful but awful." You need to consider all these issues in your planning to prevent problems and even liabilities.
Testing and Training
What do you think would happen if a Broadway play had no rehearsals? The actors all know their lines, but now the curtain is going up and nobody knows where to stand, where to exit, or where the props are. So they each know their parts but they have no idea how they work together. That play would probably close right after opening night. So what would happen if you had to use your business continuity plan(s) in a crisis without any kind of rehearsal? Would your people know what to do, where to go, who's in charge? We doubt it. Here are some tips on testing that will help your plan work when it's called on.
There's a data breach in your future, whether you believe it or not. As we find more ways to protect our data, hackers find better ways to steal it. The result of these breaches goes beyond the extensive financial cost. Your stock price may drop. Customer trust is eroded. Corporate reputation may be damaged. Recovering from all of these impacts is expensive and time-consuming. Your business continuity plan should include some planning for preventing and responding to these attacks.
Social Media: an Effective Business Continuity Tool?
If you are using social media as a tool, your organization can benefit (or suffer) in many ways. Using it ineffectively can cause problems that might negatively impact your bottom line. Using it well to gain new customers can have the opposite effect. Here are some of the effective ways to use this range of tools.
Communication in the Post-Truth Era
April 4, 2018 - We find ourselves in the post-truth era. What does this mean to those of us who need to gain the public's trust to achieve our missions and improve our bottom lines? And what does it mean to our marketing communications? Crisis Communications? The most clues to navigating and surviving this era come from understanding what post-truth means.
Workplace Violence Awareness
April will be the 6th annual Workplace Violence Awareness Month. According to workplaceviolenceawareness.org, workplace violence is a serious recognized occupational hazard, ranking among the top four causes of death in workplaces during the past 15 years. Additional BLS data indicate that an average of more than 15,000 nonfatal workplace injury cases was reported annually during this time. Remember that planning is the key to prevention. What's your plan to help prevent violence in your workplace?
Meetings & Events: Crisis Management
So you have everything set for this event, the keynote speech is about to begin, and you sit in the back of the meeting room and breathe a sigh of relief. All of a sudden, you smell smoke and alarms are going off. People are screaming and running out the doors. This is one of those crises that could easily ruin your event. If you have a crisis plan, you may be able to deal with this situation and maybe even be able to get everything back on track. If you haven't thought about event crisis plans, now is the time to start.
Guns in the Workplace
Does your company have a policy on guns in the workplace or at your events? These days, almost every company allows guns to be kept in cars in the parking lot, but do they let them in the office? And how do you handle requests from employees who want to bring concealed weapons to work? Every company has a right to allow or prohibit guns at work. Take a look at these articles and see if you need to develop or revise your guns-at-work policy.